Corrective Action Process

In the event of challenges or deviations from project expectations, MCI has a welldefined Corrective Action Process. Account Managers identify issues, conduct root cause analysis, and collaboratively develop corrective strategies. This proactive approach ensures that challenges are addressed swiftly, maintaining project timelines and delivering high-quality results.

At MCI, our Account Management team plays a pivotal role in ensuring that both contractor and client accounts receive the attention and expertise needed for successful project outcomes. Through effective communication, oversight, and corrective measures, we strive to exceed expectations and build lasting partnerships.